Contact & Emergency Response

Request a Free Assessment

Fill out the form below and we'll follow up promptly. For active emergencies, please call us directly — don't wait on a form response.

Get in Touch

Emergency Hotline

Available Extended Hours(754) 347-2529

Call for active water damage, fire damage, or storm emergencies. Don't wait on a form response for urgent situations.

Business Hours

We respond to emergency calls outside these hours as well.

Mon – Fri6:30 am – 10:30 pm
Sat – Sun9:00 am – 9:30 pm

Service Area

We serve Hollywood, FL and surrounding communities throughout Broward County and greater South Florida — including Fort Lauderdale, Pembroke Pines, Miramar, Hallandale Beach, Davie, and more.

What Happens After You Contact Us

Here's what you can expect from the moment you reach out to Poinciana Restoration.

1

Initial Response

We respond promptly — by phone for emergencies, or within one business day for non-urgent inquiries submitted online.

2

Site Assessment

A qualified technician visits your property to assess the damage, document conditions, and determine the appropriate scope of work.

3

Scope & Quote

We provide a clear scope of work and cost estimate. If insurance is involved, we coordinate with your adjuster on documentation.

4

Restoration Begins

Once approved, mitigation and restoration work begins according to the agreed schedule. We keep you updated throughout the job.

Active Damage Happening Right Now?

If you're dealing with a water leak, fire aftermath, or post-storm emergency — call us directly. Every hour matters and we're ready to respond across Hollywood, FL and South Florida.

(754) 347-2529

Poinciana Restoration — Hollywood, FL — harley.h@poinciana-restoration.com